Shipping Policy
Processing, dispatch, estimated transit, tracking, carriers, shipping fees, international charges and delivery support.
6$ below the free-shipping threshold.
Free standard shipping50 and above.
Processing
1–3 business days
Order preparation and processing.
Dispatch
Within 3 business days
Order handed to the shipping network.
Transit
7–15 business days
Estimated transit after dispatch.
Delivery
Carrier delivery at the destination. The transit period is an estimate, not a guaranteed arrival date.
Carriers
Possible carriers include:
The carrier used for an individual order may depend on destination, shipping route and operational arrangements.
Tracking
All orders include shipment tracking. Tracking information is provided after dispatch and when tracking data becomes available.
Address accuracy and changes
Please review the shipping address before placing an order. Address changes may be requested before dispatch by contacting support@phaurex.com. After dispatch, a change cannot be guaranteed and may depend on carrier handling.
Delivery estimates and delays
Estimated transit may vary because of destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control. These factors do not remove any mandatory legal responsibility.
Lost parcels
Customs and import duties
For international orders, applicable customs duties, import charges or customs handling charges are the customer’s responsibility unless mandatory applicable law requires otherwise. No fixed customs rate is promised.
International orders
Transit times can vary by destination and customs processing. Taxes included in displayed product prices are separate from customs or import charges that may arise at destination.