Privacy Policy
This policy explains how PhaUrex handles personal data in connection with website use, orders, payments, customer service and related ecommerce operations.
01Data controller
02Personal data we may process
Depending on how you use the website, we may process information such as:
- identity and contact information provided for an order or inquiry;
- order, delivery and transaction details;
- customer-service communications;
- technical information such as device, browser and connection information where collected;
- cookie and preference information where applicable.
03Purposes and GDPR legal bases
04Payment processing
Card payments are processed through Stripe. Payment information may be handled by Stripe and the relevant payment networks or financial institutions as necessary to authorize and process a transaction.
05Service providers
We may use service providers for functions such as hosting, ecommerce operations, payment processing, shipping, customer support, security and related technical services. They may process personal data only as needed for the service and subject to applicable contractual and legal requirements.
06International transfers
Where personal data is transferred internationally, appropriate safeguards are used where required by applicable data-protection law. The exact mechanism depends on the countries involved and the service provider arrangement.
07Data retention
Personal data is retained only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, legal compliance, dispute handling, security and record-keeping obligations.
08Your data-protection rights
Where the GDPR applies, you may have rights including access, rectification, erasure, restriction, data portability, objection, withdrawal of consent and the right to complain to a competent supervisory authority. These rights may be subject to legal conditions and exceptions.
To exercise an applicable privacy right, contact privacy@phaurex.com.
10Privacy contact
Privacy, GDPR, personal-data, cookie, consent and data-protection questions should be sent to privacy@phaurex.com.
