Payment Methods
Payment processing, supported primary card brands, authorization, declines, refunds, taxes and safe payment communication.
Card payments are processed through Stripe. The payment options shown on the Payment or Checkout page are the options available for the transaction.
Payment processing
Payment details are submitted through the checkout payment flow and processed through Stripe and the relevant payment networks. Additional payment options may be available where displayed on the Payment or Checkout page.
Payment authorization
Your card issuer or payment provider may authorize, decline or request additional verification for a transaction. Customer support cannot override an issuer’s authorization decision.
Payment declines
If a payment is declined, check the information entered and contact your bank or card issuer where appropriate.
Taxes and currency
Displayed product prices include applicable tax according to the website’s pricing configuration. The website currency symbol is $. Customs or import charges, where applicable, are separate.
Refunds
Approved refunds are generally returned to the original payment method. Our internal target is within 7 business days after returned goods are received and the necessary review is completed, subject to mandatory statutory refund deadlines.
Payment security
Payments use secure payment-processing mechanisms provided through the checkout flow. No payment system is described as absolutely or guaranteed secure.
Safe payment communication
Do not send sensitive card-security information through ordinary customer-service email.
For payment support, contact support@phaurex.com without including these details.